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Using Leasing to Help Sell PBX Systems

With today’s economy being what it is, many companies are being more and more cautious about spending capital on infrastructure upgrades. Any smart company should be careful about spending money and...

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What is SIP?

The Session Initiation Protocol (SIP) is a signalling protocol, widely used for setting up and tearing down multimedia communication sessions such as voice and video calls over the Internet. Other...

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What is an IP Phone?

An IP phone uses Voice over IP technologies allowing telephone calls to be made over an IP network such as the internet instead of the ordinary PSTN system. Calls can traverse the Internet, or a...

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Can you Fax with VoIP?

FAX was designed for analog networks, and does not travel well over a VOIP network. The reason for this is that FAX communication uses the signal in a different way to regular voice communication. When...

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Are You Being Effective in Selling IP PBX Systems?

There is a lot that goes into selling an IP PBX system and you need to make sure that you are being as effective as possible. As most of us who have got into selling phone systems come from the data...

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Creating a Worksheet to Help Manage IP PBX Deployments

When you are trying to manage the deployment a new IP PBX system, making sure you have all of the relevant information is critical to the success of that install. Back when I was selling PBX systems to...

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Developing a support contract

One of the things you will hear me talk about all the time is selling a support contract with every system that you sell. If you are not selling a support contract, you are walking away from every sale...

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How to Sell a VoIP Phone System

Part 1 – Meeting with the Customer As a reseller, you should always be trying to improve your sales processes and we thought we should start with the initial sales meeting and try to come up with some...

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How to Sell a VoIP Phone System – Part 2

Part 2 – Designing the Call Flow In our second part of this three-part series (part 1 covered the sales meeting) on improving your sales, we look at the process of designing your client’s call flow....

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Increase Sales and Improve Your Profitability

Times have certainly been rough the past few years with companies wanting to spend less money and cut expenses. Further exasperating this trend is the fact that most new IP PBX sales processes do not...

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